- We do what is right.
- We keep our word.
- We avoid conflicts of interest.
- We protect our client‑partners’ proprietary information.
- We give bad news face to face.
- We communicate openly.
- We exceed our client‑partners’ expectations.
- We do what should be done, not just what is asked.
- We make it easy for our client‑partners to do business with us.
- We treat client‑partners with dignity and respect.
- We make their needs more important than ours.
- We remain committed to our partnership even under pressure.
- We deliver outstanding value.
- We give timely and well-considered responses.
- We provide continuity through the longevity of our company.
- We relate to client‑partners as part of our team.