Inspiring Public To Fitness With Web/Mobile App

Business Situation

Former San Antonio Mayor Julián Castro made health and wellness a major policy focus during his tenure. Through the SA2020 master plan, policymakers combined the mayor’s priorities with public input to develop action items. That led to creation of the nonprofit Mayor’s Fitness Council (MFC) in 2010. With a variety of health initiatives, the MFC needed a solution to give this effort a single voice on a website that was easy to navigate. The MFC hired a consultant and launched its first website in November 2012. During its first year, the website failed to gain traction as it was fraught with technical and design errors.

Solution

In fall 2013, esd was tapped to redesign the website FitCitySA.com, launch a web-based fitness contest, Million Pound Challenge, and create a mobile app. esd’s work increased page visits, while the mobile app helped to generate a PR story that resulted in multiple media hits. To promote the app, we recruited Community First Health Plans to help launch it to its 120,000 members and promote on its Facebook page and newsletters. We also held a press conference, which led to stories about the app in all major San Antonio media outlets.

Industry

Public Policy

Health Care

Services

Public Relations

Social Media Marketing

Content & Newsletters

Community Outreach

Governmental Relations

App Development & Marketing

Event Marketing

Web & Creative Design

SEO Optimization

Interactive

App

Results

  • 86.87 percent increase in page views compared to the same 10 months under the previous design
  • 114.74 percent increase in unique page visits
  • 12.52 percent drop in the bounce rate
  • FitCitySA.com enrolled more than 4,400 members
  • Million Pound Challenge resulted in a 50 percent increase in page sessions and user visits
  • Page views increased by almost 40 percent with unique page views up 36.6 percent
  • More than 3,300 people participated in the Million Pound Challenge and another 400 downloaded the app

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