Posted at July 08, 2013 10:00 AM in Agency
As most brand touch points have shifted from being primarily offline to online, mastering digital user interface (UI) and user experience (UX) is increasingly important. UX is centered on a customer’s usability of your technology. It’s the practice of designing with your user in mind and producing the information, effects, and results that meet their needs and goals. This can mean creating a website they’ll want to return to, or a smartphone app so easy to use that they’ll book a hotel room without abandoning the cart. 
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Posted at July 01, 2013 08:15 AM in Agency
A recent Huffington Post blog post offered insight into how B2B CMOs will need to think about connecting and engaging with buyers. In the post, several CMOs were interviewed, and research was cited that paints a clear picture as to the shifting digital landscape facing today's marketing executives. One such study is recent Gartner research showing the growing impact of digital channels puts pressure on B2B brands to engage with customers in a way that they have not in the past. The digital age has given extra empowerment to customers and their expectations of how brands should interact with them have changed. 
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Posted at June 26, 2013 01:06 PM in Agency
This is the first of a five-part series on how to repurpose content to save time and increase exposure. Today, we’re going to explore how to repackage content that originates with a Facebook contest.  Think you don’t have to time to brainstorm and write new content for every medium? Stop posting in separate silos. Creating stand-alone content for each medium is highly inefficient. When you cross-pollinate and repackage content across mediums, you save time and energy, and give your campaigns more momentum than ever. Use this example to see how you can take one piece of content and turn it into a multi-channel campaign.
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Posted at June 24, 2013 12:54 PM in Agency
There is already a slew of articles regarding Facebook metrics which tell you why they are important and suggest which metrics you should track and why. However, there seems to be very little discussion regarding Facebook ratios. In the world of finance (which is governed by numbers), ratios are king. There are hundreds of financial ratios that can be measured from just a few core metrics. Unlike metrics, ratios identify relationships, which can give you much deeper insights and far more accurate diagnostics than by merely looking at the performance of one metric.
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Posted at June 21, 2013 09:29 AM in Agency
With the end of Google Reader approaching July 1, how many content curators still haven’t decided on a RSS feed reader option? Not as many as you’d think, considering the dearth of articles on the Internet about making a change and the attitude of many content curation junkies like me who have been married to their RSS feed readers and still don’t quite believe Google is abandoning us. But it’s time to find a new tool.
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Posted at June 19, 2013 09:31 AM in Agency
Many of you have seen George Takei in the classic TV enterprise Star Trek (no pun intended). Many of you may have also heard of his burgeoning social media community. With 4.2 million fans on Facebook, Takei is considered one of the most influential social media users in the world. Last week, however, the social media world was flooded with news regarding the predicament with Takei’s Facebook page’s ghostwriter, Polito. Apparently, many of Takei's fans were stricken after realizing that the former Captain Sulu himself was not the man behind the seemingly unending stream of quirky jokes.
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Posted at June 17, 2013 03:34 PM in Agency, Content marketing
It’s old news that businesses should blog. Taking the time to blog positions you as an expert in your field, boosts SEO, increases traffic, and builds trust. It’s the perfect place to share tips, trends, and industry insight, and occasionally brag about your company’s accomplishments. However, if you blog frequently, you will probably run out of topic ideas from time to time. Use these three easy methods to bust through writer’s block and keep your blog fresh.
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Posted at June 14, 2013 10:01 AM in Agency, Marketing strategy
The Harvard Business Review published interesting insights based on conversations with CEOs who were looking for sustainable growth in their companies. Whereas pressure on these CEOs is greater than ever and marketing departments and product R&D teams are feeling the brunt, the secret to sustainable growth might not lie in those on your company payroll.
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Posted at June 12, 2013 04:30 PM in Agency
As a social media marketer and marketing analyst, one of the largest temptations of my job is to cling on to the wide array of metrics available. For example, even though I know that most of the 88 metrics that Facebook Insights provides is probably what many call “fluff,” my analytical demon still tells me to keep them as it might (someday) give me useful insights or trends.
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