Great customer relationship management (CRM) can help make your business an enduring one. Your customers are the lifeblood of your business, but the competition for their loyalty is fierce. Stay in touch with your customer base via strategically planned emails and you will often discover...

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Hopefully by now, you know that vanity URLs exist on Facebook. However, the crowded social network won’t just automatically assign your business page its own vanity URL upon page creation. You need to ask for this special marketer privilege. Although many businesses are now on Facebook, we've noticed lately that not all of them have opted to create their own Facebook vanity identity. This is an important step to take as far as your social media marketing is concerned. But, why does a vanity URL matter? Why should you take the time to ensure that your page has one?
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When it comes to web design, there’s a lot of amateurs but decidedly fewer experts. Real web design experts know not only how to customize a template – they know the real tricks, tips and secrets about building a website from the ground up and understand how to structure the content, flow, navigation and SEO to get the best results. While no one becomes an expert over night, understanding a few of the popular myths and real methodologies about website usability will help you to optimize your business’ web presence in a way that provokes real results.
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Almost since the new millennium hit, social media’s been all the rage. One of the channels with the most Klout is (no surprise) Twitter.

Once you’ve become active on Twitter, you’ve chosen to expose yourself to millions. Your posts becomes searchable and your content, more discoverable. For businesses like yours, this HOPEFULLY is a big plus.

But what can you do to optimize your content?

With a user count in the millions, it’s doubtful your daily tweets will consistently rank top priority to Twitter servers and searchers. However, catching onto current trends or creating your own, all via hashtags could make all the difference for your marketing.

a new day, a new topic
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Just as your brand must have it’s own look, it must also have its own perspective and personality. Communicate your company’s competitive edge quickly, clearly and effectively to your target audiences with a brand positioning statement that resonates.

fun with words, with brands

What does your company do? How are you different?

These are questions that your brand positioning statement should at least begin to answer.

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It’s no secret that viral videos are a great way to get your brand out there. When a viral story or video hits the web the ripples become waves faster than you can say, “I’m on a boat.”  If your business is getting ready to...

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Last year, smartphone and e-tablet sales blew personal computers sales out of the water. The trend of mobile market domination began in 2008 and shows no signs of slow down. As more and more mobile innovations hit the store shelves, mobile devices permeate more and more consumer...

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I wrote an official statement for a cat today and, really, that is a good thing.  It has become part of our day at esd & associates since our office cat Texas Ranger also known as T.R., was crowned “Keeper of the Catnip” for the...

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These days almost everyone uses social media – from businesses to individuals and celebrities. While each platform offers its own unique benefits, a presence on all of them may not work for your particular organization. And just as each social network differs from the next,...

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