Gamification - It sounds like a big word, but what does it mean exactly? Gamification involves taking advantage of people’s innate desire for status and competition by creating a campaign that utilizes game mechanics. Although creating a gamified campaign is a lot more work, it has been shown to increase user engagement, increase ROI, and increase learning in customers. This is because games are naturally fun ways for your customers to engage with your brand.
Read More

As the public relations profession has evolved over time, so have the rules that public relations experts live and breathe by. To ensure that your company’s public relations is effectively publicizing your event or marketing message, follow these five rules from our talented public relations department:
Read More

Chances are, if your target market is living and human, then your target market is texting, Facebooking, and Googling. Digital and social don’t just apply to advertising. In recent years public relations has gotten with the program too. Customers DVR shows to fast forward through commercials, get their news from information streams instead of aired reports, and have turned their eyes from bus wraps and billboards, downward toward their smartphones’ glowing screens. To be effective, your story can’t stop at the newsstand. As a modern day PR professional, you must push it into the world of the interactive and engage customers to get them thinking and commenting, and eventually, talking and acting.
Read More

If you’re reading this, you’re online. If you’re online, chances are that you’re a member of at least one social media community. In the U.S., in 2011, the average social media user has identities on 2.1 different social network platforms. Customers are on social media to connect to each other, but smart businesses are on there too, making it their business to connect to you. But, not all businesses have mastered the art of social media savvy. However, one San Antonio digital creative agency, esd and associates, plans to change that and help businesses achieve the possible and become social, digital customer conversation magnets.
Read More

Through your business, you interact with several people a day, from vendors pitching their services, to peers at networking events, to employees at meetings. Every workweek teems with dozens of interactions, email pitches and phone calls, some memorable and some not. However, just as live sales pitches and collateral bombard you daily in person, online service and product providers incessantly attempt to prey on your customers’ business.
Read More